Privacy Policy

Last Updated: October 13, 2025

1. Introduction

At NotWallet Crypto ("we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using NotWallet Crypto, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using NotWallet Crypto, including:

  • Account information (email address, username)
  • Wallet addresses and transaction data
  • Contact information for support requests
  • Communication preferences and settings

2.2 Automatically Collected Information

When you use our app, we may automatically collect:

  • Device information (operating system, device type, unique device identifiers)
  • Usage data (features used, time spent in app)
  • Log data (IP address, access times, app crashes)
  • Performance and analytics data

2.3 Blockchain Data

NotWallet Crypto is a non-custodial wallet. We do not have access to your private keys or seed phrases. Blockchain transactions are public and permanently recorded on the blockchain. We may track your wallet addresses to provide transaction history and analytics within the app.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide, maintain, and improve NotWallet Crypto services
  • To process and display your cryptocurrency transactions
  • To send you technical notices, updates, and security alerts
  • To respond to your comments, questions, and support requests
  • To monitor and analyze usage patterns and trends
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our terms

4. Data Sharing and Disclosure

4.1 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our app, including:

  • Cloud hosting and storage providers
  • Analytics and monitoring services
  • Customer support platforms
  • Blockchain node providers and APIs

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Restricted access to personal information
  • Secure authentication mechanisms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@notwallet.eu

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

9. Children's Privacy

NotWallet Crypto is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: privacy@notwallet.eu
  • Address: Splitfire AB, Stockholm, Sweden